INTERNAL RESPONSE OFFICE

CONTACT INFORMATION

 

Address: Kato KEP – Thukydidou 43
Phone: 213-2024900-8
Fax: 210-9920046
Working Hours: Monday – Friday: 07.30 – 15.00

TASKS

 

Indicatively, among other responsibilities of the Office are:

  • It receives applications from citizens from other KEP, the processing of which falls within the responsibilities of the Municipality.

  • Forwards the above requests to the services responsible for their processing and monitors the processing process and the observance of the legal deadlines.

  • Receives the relevant documents from the services and sends them to the KEP of the initial submission of applications.

  • Keeps the relevant statistics in the handling of the above mentioned citizens’ applications.

  • Receives and manages citizens’ complaints and suggestions for process improvements.